Back in December 2015 I found this link to an internet service called Karma. They had just introduced a “Neverstop” plan where a user could pay $50 a month for unlimited internet usage. Being a broke college student, it seemed like an amazing deal and I signed up for three months. Before I signed up I did a search on the internet for negative reviews to see what I might end up dealing with and I found that most people were actually really happy with their service. So I signed up and paid for three months in advance and the little puck shaped thing totalling about $280 dollars.
In 2015, I rarely spent time at school or work, where the wifi was free. I had no access to internet in my house, I just used my iPhone as a hotspot (T-Mobile Service). So $50 a month for unlimited internet usage sounded fantastic. Realistically I probably use 100GB of data a month. Before you judge me, just know that most of this time is spent learning new things and communicating with family that lives far away. Also, I like to watch a little Netflix every once in a while but never a season a day/week.
So the first month that I had this device and service I used 170GB of data. I connected my Macbook, my cell phone, and my tablet so that I could work and keep up with my grades. I was taking a 10 week english class that heavily relied on research and paper writing, I was taking a psychology class that I had to do a semester project about a mental health disorder and then present that to the class, so there was a lot of research I was doing off campus. I was also trying to learn C++ but that’s a whole other headache/story.
Sometime in January Karma announced that it would be changing the Neverstop plan. I wasn’t shocked but I wasn’t ready for the change at all. I had already gone through about 10GB in data due to preparing for my next semester classes. The change was that Neverstop was more like “Here’s 15GB, after that we’re going to slow it down so much you won’t even be able to get email.” The email I received on January 18th, 2016, was basically a blog post where they basically said that they had made a mistake. Thinking that there may be a refund for the fact that now I don’t have what I paid for, I got a little excited. But no, there was no refund for just getting 15 GB and at the time I had reduced my phone plan so that I wouldn’t have to keep buying data to use for my cell phone hot spot. So I felt screwed. I used 17GB of data that month. In the blog post it also stated that some people were using over 1000GB a month. People will take advantage of what they can, I would think that people on the internet for a while would realize this.
Fast forward to Thursday February 18, 2016 and now I’m angry. According to their blog post, Neverstop is being killed off and replaced with “Pulse.” It feels like a cruel joke to me because of the pricing.
So now, for $10 less, I get a whole 10GB less than I got in January.
So now what? I can’t really afford to do anything. I just have to just deal with it and maybe sell my patience and soul to Comcast or Verizon, the two I was really trying to avoid at all costs. I can’t live at school or work so this is the best I’ll have to do and I feel so stupid for all of this. I’ve got about $5 in credits I won’t be using. Stay away from this service, you’ll only be disappointed.